This document outlines the following concepts:

User Manager

User Manager allows you to:


A User represents an account that can be used to perform actions on your data within iQmetrix APIs.


Permissions are the building blocks of Security Roles and represent the ability to perform an action within iQmetrix APIs.

Users and Permissions

Users never get Permissions directly.

Instead, a User is assigned one or more Security Roles which contain Permissions. This assignment is also associated with an Entity, which allows for very specific SecurityRole assignments.

The only way to revoke a User’s access is to change a Security Role or remove a Permission from a Security Role.

Permissions are Atomic

A Permission will never overrule another Permission.

For example, the readcustomerresources (View Customers) Permission enables a User to retrieve a Customer and the managecustomerresources (Edit Customers) Permissions enables the user to update a customer. Both Permissions are required to perform both requests.

Permissions are Positive

Assigning a Permission to a Security Role always grants an action, never denies.

For example, you would never assign a “Cannot View Customers” Permission. Instead, you would unassign the readcustomerresources (View Customers) Permission.

Restricted Permissions

Some Permissions are intended for specific scenarios and are Restricted by iQmetix.

Security Roles

A Security Role represents the relationship between a User and a set of Permissions.

Security Roles allow you to create custom Permission sets that define what Users can do.

Stock Security Roles

All entities with Users come with a set of stock Security Roles, generated for the convenience of administrators. These stock Security Roles have Permissions that represent the needs of the typical User.

You are free to modify stock Security Roles however you wish.

Users and Security Roles

Users can be assigned a Security Role at any level in the Catalog.

As an example, we will use the fictional Company Westeros.

Westeros has recently opened a retail store in Edmonton and has promoted Sam Smith, a Store Manager for their Calgary store, to Regional Manager of Alberta.

Until a new Store Manager for Calgary is hired, Sam divides his time between being a Regional Manager for Alberta and a Store Manager for Calgary.

As Sam Smith does not have a specified Security Role with Edmonton, the Security Role is passed down or inherited from parent to child and Sam acquires a Regional Manager Security Role for Alberta and Edmonton.

Platform vs RQ

The equivalent of Users, Security Roles and Permissions in User Manager are listed in the below table,

Platform RQ
Users Employees
Security Roles (UM) Security Roles (RQ)
Permissions Security Screens and Security Levels

To avoid confusion, Security Roles in RQ will be listed as “Security Roles (RQ)” and Security Roles in User Manager will be listed as “Security Roles (UM)”.

Users vs Employees



To learn more about Employees, see Employees Console.

Security Roles (UM) vs Security Roles (RQ)

Security Roles (UM)…

Security Roles (RQ)…

To learn more about Security Roles (RQ), see Security Role Setup.

Permissions vs Security Screens and Security Levels


Security Screens…

To learn more about Security Screens, see Security Role Setup.